Acceptable Use Policy

• Managing vehicle repair operations, customer records, and business finances
• Sending service-related communications (estimates, invoices, appointment reminders) to your customers
• Integrating with authorized third-party services through our supported integrations
• Exporting your own business data for reporting, backup, or migration purposes
• Training your staff to use the platform in the normal course of business

You may not use ApexPitCore to:

• Enter or process data for individuals or businesses you do not have a legitimate relationship with
• Send unsolicited commercial messages in violation of TCPA, CAN-SPAM, or other applicable laws
• Send marketing SMS to customers who have not provided prior express written consent or who have replied STOP
• Attempt to access data belonging to other shop accounts
• Probe, scan, or test the platform for security vulnerabilities without prior written authorization
• Use automated tools to scrape or bulk-export data in ways not supported by the platform
• Share account credentials with external parties
• Introduce malicious code, viruses, or other harmful content
• Use the platform in any way that violates applicable federal, state, or local law
• Misrepresent estimates, invoices, or repair records — whether to customers, insurers, or government agencies
• Circumvent billing, subscription limits, or feature restrictions

You are responsible for ensuring you have the appropriate legal basis to collect and store personal information about your customers in ApexPitCore. For customers in California, this includes obtaining consent where required and honoring opt-out requests.

You are also responsible for the accuracy of records you enter, including vehicle identification numbers, repair descriptions, and invoice amounts.

Report suspected violations of this policy to trust@[yourdomain].com. Report security vulnerabilities to security@[yourdomain].com.